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    Do all your Zoom chats with Mom these days start with, “You’re on mute. The button’s lower left”?

      “Younger generations have been taught to fudge around (with technology) and hack,” says Lisa M. Cini, author of “Boom: The Baby Boomers Guide …

        When it comes to helping the less tech-savvy set explore a new gadget or service, both Glazebrook and Cini liken it to learning a foreign lang…

          Cini says creating an easy-to-follow guide complete with photos, pointer arrows and clear, detailed instructions (even as basic as “press the …

            What if you lack the skills to be an IT department from afar?

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